Health News ·Eversense 365 — the world's first 1-year implantable CGM — launches in EuropeCGM setup guide →
Back to Help Center
Smart Reminders3 min read

Smart Reminders Overview

An overview of how VitalSync's Smart Notification system works — the four reminder types, how they are scheduled, and what appears on your lock screen.

For informational and educational purposes only. VitalSync is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. All content presents health data against established clinical reference ranges. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

Smart Reminders Overview

VitalSync delivers four types of Smart Reminders that help you stay on top of your health schedule. All reminders are scheduled locally on your device — no internet connection is required for them to fire.

The Four Notification Types

TypeIconWhat It Reminds You Of

Medication Dose💊Time to take a scheduled medication dose
Doctor Appointment🏥An upcoming medical appointment
Medication Refill🔄Your supply is running low and needs refilling
Next Immunisation Dose💉A vaccine booster or next dose is due

How Notifications Are Scheduled

Each reminder type has its own scheduling logic:

  • Medication Dose — fires at the exact time you set for each dose in the Medications tab
  • Doctor Appointment — fires 24 hours before and again 1 hour before the appointment
  • Medication Refill — fires when your estimated days-supply drops below your configured threshold (default: 7 days)
  • Immunisation — fires on the due date you set when logging a vaccine record

What Appears on Your Lock Screen

Notifications include the reminder type, the item name (e.g., medication name or appointment title), and the scheduled time. Tapping the notification opens VitalSync directly to the relevant screen.

Note: Notifications require iOS permission to be granted. See Enabling Notifications for setup instructions.
notificationsremindersmedicationappointmentrefillimmunisationlock screen

Was this article helpful?

Let us know so we can keep improving.

Still need help?

Our support team typically responds within 48 hours.

Contact Support
VitalSync

VitalSync Personal & Wellness Hub

Free · Requires iOS 16+

AppleDownload