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Smart Reminders4 min read

Notification Types and Customisation

Detailed breakdown of each VitalSync notification type, how to customise timing and frequency, and how to silence specific reminder categories.

For informational and educational purposes only. VitalSync is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. All content presents health data against established clinical reference ranges. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

Notification Types and Customisation

💊 Medication Dose Reminders

Set up from the Medications tab when adding or editing a medication.

  • Frequency options: Once daily, twice daily, three times daily, four times daily, every X hours, as needed (PRN — no reminder)
  • Custom times: Tap each dose slot to set an exact time
  • Snooze: Tap the notification and select Snooze for 15 minutes, 30 minutes, or 1 hour
  • Silence a specific medication: Edit the medication and set frequency to PRN

🏥 Doctor Appointment Reminders

Set up from the Smart Reminders tab.

  • Lead time: 24-hour advance notice + 1-hour advance notice (both fire automatically)
  • Custom lead time: Tap the appointment reminder to edit and choose 48 hours, 24 hours, or 1 hour only
  • Repeat: Appointments are one-time reminders; for recurring appointments, add each one separately

🔄 Medication Refill Reminders

Configured per medication in the Medications tab.

  • Threshold: Default is 7 days of supply remaining. Change this in Settings > Reminders > Refill Threshold
  • Supply tracking: Enter your current pill count when adding a medication; VitalSync counts down based on your dose schedule
  • Disable: Toggle off Refill Reminder on the medication edit screen

💉 Immunisation Dose Reminders

Set up from the Smart Reminders > Immunisations section.

  • Due date: Set the exact date your next dose is due
  • Advance notice: Fires 7 days before and again on the due date
  • Repeat series: For multi-dose vaccines, add each dose as a separate entry

Silencing All Notifications Temporarily

Go to VitalSync > Settings > Notifications > Quiet Hours and set a time window during which no reminders will fire (e.g., 10 PM -- 7 AM).

notification typesmedication reminderappointment reminderrefill reminderimmunisationcustomisesnooze

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